Operating the shopping cart

Every page has a navigation bar on the left side of your screen, where you can click on the brand name of the product you are interested in.

Once you have clicked on the brand name, the full catalogue of that brand will open. You can then click on a catalogue item to see a photo of the product and a full description.

The full catalogue of that brand will now be displayed on the right side of your screen, so it is easy to view another product in the main page.
Once you have selected a product to order, click on "add to cart", and you will enter the shopping cart program.

The next stage is to click on "select options", here you will see the options that are available for your selected product.
Here you will select from the drop-down menu the size, colour, hoods, linings, etc that may be available for the product that you have selected. (Only options applicable to that product will be displayed)

Once you have selected the options please be sure to click on "update cart"
You will then see your product with the options that you have selected, and the price updated accordingly.
If this is correct, you may select another product from the same brand by clicking on "item browser", or from another brand by clicking on "category & search". You can add as many products as you wish by following this procedure, and they will all be displayed in the shopping cart. Once you have completed your order, click on "checkout".

Checkout will present a secure form where you can add your shipping and billing details, your credit card # and expiration, and your preferred method of shipment (fields with a red asterisk are required to be completed)
Once all information has been entered, click on "submit info"

You will then see a confirmation page summarizing your completed order, including the shipping method and charges, your delivery address and other information. Once you have checked this information, scroll to the bottom of the page and click on "submit order"
You will then see a page stating that your order has been sent successfully, and be allocated an order #.
Within a few minutes you will receive an email confirming your order.

If you do not receive confirmation by email, it means that we have not received your order and you should contact us for further advice.
If the instructions above are not sufficient, of if you have problems for any reason, please do not take it out on your computer, contact us!
If you are unsure about the ordering sequence, print this page and have it beside you as you work through the ordering process, it will be quite easy!

PS Some people may experience problems if they are attempting to order from their office using a computer connected to an office network, for security reasons some workplace computer networks are prevented from entering secure pages, and in that case you may have to place your order from another computer, or fax your order. (you can do this by printing the fax order form)